Terms of Use

These Terms of Use (hereinafter referred to as the “Terms”) set forth the matters with which all persons applying to use services (hereinafter referred to as the “User”) must comply in using the “TOKYO CHAUFFEUR SERVICE” (hereinafter referred to as the “Service”) provided by News Technology Inc. (hereinafter referred to as “our company”, or “we”, “our” or “us”) and define the rights and obligations between our company and the User. Please be sure to read the Terms in their entirety before the User agrees to the Service.

Article 1 (The Service)

  1. The purpose of the Service is for our company, which is a type 2 travel agency (Registered Travel Agency No. 2-8387 (Type 2 Travel Agency) by the Governor of Tokyo), to plan and propose an order-taking type organized tour under the Travel Agency Act and to provide it in response to the application submitted by the User.
  2. The Service is provided as an order-taking type organized tour when the User makes a booking request by submitting the application form on our website, or by phone, e-mail, etc.
  3. We provide the Service by entrusting the transportation of passengers in the Service to a general passenger vehicle transportation business operator as prescribed in the Road Transportation Act (hereinafter referred to as the “Transportation Business Operator”).
  4. With respect to the way to use the Service and usage fees, the User is deemed to have applied to use the Service after understanding the Service and the content of its terms posted on our web-site.
  5. Any rules as otherwise mentioned in a usage guide delivered personally to the User constitute a part of the Terms.

Article 2 (Agreement to the Terms)

  1. The User must agree to and use the Service in accordance with the Terms, Standard Terms and Conditions of Travel Agency Business and the Description of Transaction Conditions (hereinafter collectively referred to as the “Terms and Conditions, etc.”), and the User is deemed to have agreed to the Terms and Conditions, etc. by using the Service.
  2. The User will print or retain a data copy of the Terms and Conditions, etc. By applying to use the Service, the User is deemed to have printed or retained a data copy of the Terms and Conditions, etc.

Article 3 (Booking Request)

  1. The User may not register any false information as user information or any other information required to apply for the Service (hereinafter referred to as “User Information, etc.”)
  2. The User is obligated to register correct User Information, etc., and to change and manage User Information, etc. as necessary.
  3. If booking information is incorrect, you must immediately change it into correct information to be registered by e-mail. The User will assume responsibility for any consequences resulting from failure to change the booking information.
  4. The person wishing to use the Service becomes a User only when we accept a booking request made to us by such person agreeing to the Terms and Conditions, etc., provided, however, that a person who falls under any of the following items is unable to make a booking request. In addition, if the User is found to fall under any such items after registration, we may take measures such as cancelling the registration, and the User may not object to such measures or make any legal claim.
    1. Any person who has provided false or erroneous information, or has omitted information, in all or any part of the registration items provided to us;
    2. Any person who we deem corresponds to an anti-social force (an organized crime group, a member of an organized crime group, a right-wing organization, an anti-social force, or any other person equivalent to each of the preceding; the same applies hereinafter) or has some kind of interaction or involvement with an anti-social force, such as cooperating or being involved in the maintenance, operation or management of the anti-social force, etc. through provision of funding or other means, etc.;
    3. Any person who we deem may violate the Terms;
    4. Any person who is a minor, an adult ward, a person under curatorship or a person under assistance who has not obtained the consent, etc. of their legal representative, guardian, curator or assistant; or
    5. Any person whom we otherwise deem inappropriate to register for the Service.
  5. Cancellation of booking
    1. If the User falls under any of the following items, or if we deem that the User is likely to fall under any of the following items, then we may make cancel the User’s booking, suspend the User’s use of the Service, and refuse the User access to the Service, without prior notice to the User.
      1. The User is found to have violated laws (in addition to laws and orders, including ordinances, regulations, etc.) or the Terms;
      2. The User is found to have engaged in acts of dishonesty;
      3. We deem that the User Information, etc. is false information;
      4. The User has caused trouble to us, other Users or third parties, regardless of whether the User’s conduct is caused by good or bad intentions, or negligence or no-fault;
      5. The User has received a suspension of payment or has become insolvent; has filed an application for commencement of bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or other similar proceedings; has received a disposition of delinquency for non-payment of taxes and public dues; or has filed a petition for seizure, provisional seizure, provisional disposition, compulsory execution or auction; or the User’s registered credit card canno longer be sed;
      6. The User has died, or has received a decision for the commencement of guardianship, curatorship or assistance;
      7. The User has not responded to our attempts to contact the User multiple times after making the booking request; or
      8. We have deemed it reasonable to cancel the User’s registration
    2. If we have cancelled the User’s booking pursuant to the provisions of the preceding paragraph, then we may delete information and content related to the User in whole or in part and refuse the User’s use of the Service in each instance or in the future. In this case, we will take such measures without prior notice to the User and have no obligation to provide any explanation to the User
    3. If the User falls under any of the items listed in the preceding paragraph, then the User will automatically lose its benefit of time in relation to any and all obligations owed to us and become immediately due and payable.
    4. We assume no liability for any damage, etc., whether directly or indirectly, suffered by the User arising from our cancellation of the User’s booking, etc.

Article 4 (Prohibited Acts)

  1. The User using the Service is prohibited from engaging in the following acts:
    1. Any act in violation of the Terms;
    2. Any act that causes inconvenience to us, the Transportation Business Operator or any third party;
    3. Any act in violation of laws (in addition to laws and order, including ordinances, regulations, etc.), or any act that encourages or may encourage violation of laws;
    4. Any act contrary to public order and common sense, or any act that encourages or may encourage such acts;
    5. Any act that infringes or may infringe on the property, privacy, portrait rights or publicity rights of our company, other Users or third parties;
    6. Any act of disclosing or requesting the disclosure of the secret information of our company, other Users or third parties, or any act of making such information available to the public;
    7. Any act of falsifying or deleting the information of our company, other Users or third parties;
    8. Any act of directing our company, other Users or third parties to other websites;
    9. Any act of transmitting malware to our company, other Users or third parties, or attempting to gain unauthorized access to the computer system or network of our company, other Users or third parties;
    10. Any act that interferes with network systems related to the Service;
    11. Any act of disclosing or publishing information learned through the Service without our permission;
    12. Any act of impersonating other Users to use the Service;
    13. Any act that places a burden on the server, or that interferes with access of operation of the Service by other Users;
    14. Any act that hinders the operation or use of the Service;
    15. Any derivative or reproductive act of the Service, such as using, diverting, reselling, reproducing, transmitting, translating or adapting of the Service in whole or in part, without the permission of our company;
    16. Any other act that we deem inappropriate.
  2. If we deem that the User has engaged in any of the acts listed in each item of the preceding paragraph, then we may take the following measures without prior notice to the User:
    1. Delete the information posted by the User;
    2. Suspend the User’s use of the Service in whole or in part;
    3. Cancel the User’s booking;
    4. Seek compensation for damage suffered by our company;
    5. Any other measures that we deem necessary.
  3. We assume no liability for any damage, etc. whether directly or indirectly, suffered by the User caused by measures taken pursuant to the preceding paragraph.

Article 5 (Our Intellectual Property Rights)

  1. Intellectual property rights, including, without limitation, copyright related to the Service belong to our company or a third party and are protected by Japanese and foreign copyright laws, treaties concerning the rights of authors and neighboring rights, and other laws related to intellectual property rights (hereinafter referred to as the “Related Laws”). Nothing of the copyright related to the Services and other Intellectual property rights is not transferred or licensed to viewers or users of the Service.
  2. Viewers or users of the Service must not engage in any acts that infringe upon the intellectual property rights held by our company or a third party specified in the preceding paragraph, and will be obligated to comply with the Related Laws applicable to the contents of the Service and other related materials, etc.

Article 6 (Suspension, Change or Termination of Service Content)

  1. We may be unable to continue to provide the Service due to faults, malfunctions, maintenance or other problems. We may also suspend provision of the Service at any time and for any reason, as we deem necessary.
  2. We may suspend, change (change to design, system, etc.) or terminate Service content at any time without prior notice to the User or third parties.
  3. We assume no liability for any damage, etc., whether directly or indirectly, caused by any failure in using the Service.

Article 7 (Disclaimer)

  1. We do not guarantee that the Service does not contain harmful materials. Additionally, if a problem occurs in the Service, we cannot guarantee that we will be able to restore it to its original state or remove viruses or other harmful elements. In the case the Service contains harmful materials, or in the case a problem occurs, we assume no liability for any damage, whether directly or indirectly, arising from or in connection with such restoration to original state, or such viruses or other harmful elements.
  2. The User will use the Service after preparing, purchasing, transferring or otherwise contracting such equipment and communications services as the User chooses at its own cost and responsibility. We have no involvement whatsoever in the User’s usage environment, and we assume no liability for any damage, whether directly or indirectly, caused due to reasons attributable to such usage environment, etc., except in the case of willful misconduct or gross negligence on the part of our company.
  3. The Service does not guarantee arrival time at the destination or connection with other means of transportation, etc. arranged without using the Service. We assume no liability for damage incurred as a result of arrival at the destination later than the User anticipated.
  4. Neither we nor the Transportation Business Operator assume liability for damage, etc. to hand baggage or luggage that occurs during travel. (Provided, however, that this does not apply in the case of willful misconduct or gross negligence on the part of the Transportation Business Operator or our company, or in other cases subject to the application of the Rules of Special Indemnity of the Terms and Conditions of Travel Agency Business). The User will, on its own responsibility, load and unload any hand baggage or luggage that needs to be handled with care, and protect such baggage or luggage during transportation, etc.

Article 8 (Compensation for Damage)

  1. The User will compensate us for any damage arising from the User’s violation of the Terms.
  2. Even if we are liable to compensate the User for damage caused due to the application of the Consumer Contract Act or any other reason (including but not limited to compensation for damage under the Terms), our liability will be limited to direct and ordinary damage actually incurred by the User arising out of our negligence (excluding gross negligence), and the amount of damages will be limited to the total amount of the Service usage fees actually received from the User during the 3-month period prior to when such damage occurred; provided, however, that this does not apply in cases subject to the application of the Rules of Special Indemnity of the Terms and Conditions of Travel Agency Business.

Article 9 (Handling of User Information, etc.)

  1. We will handle User Information, etc. in accordance with the provisions of our Privacy Policy, and the User consents to our handling of the User’s personal information in accordance with our Privacy Policy.
  2. We may, at our discretion, use and publish information, data, etc. provided by the User as statistical information in a form that does not identify the individual, and the User will not object to this.

Article 10 (Prohibition of Assignment, etc.)

  1. The User may not assign, transfer or provide as security to a third party, or otherwise dispose of, its status, or rights or obligations under the Terms without the prior written consent of our company.
  2. If we assign the business pertaining to the Service to a third party or our affiliates (regardless of the form of assignment, be it a business assignment, company split, etc.), then we may assign our status, and rights and obligations under the Terms, the User’s registered information, and other customer information to the assignee of such business assignment, and the User hereby consents to such assignment in advance;
  3. provided, however, that we will notify the User of any assignment referred to in the preceding paragraph,
  4. and the User’s continued use of the Service is also deemed as consent to such assignment.

Article 11 (Term)

The Terms have effect from the date on which the User’s booking is completed, and remain valid until the earlier of: (i) the date on which the User’s booking is cancelled; or (ii) the date on which provision of the Service is completed

Article 12 (Governing Law and Jurisdiction)

The Terms is governed by the laws of Japan. The User and we will enter into discussions in good faith to resolve any doubts or disputes with respect to the interpretation of the Terms or the Service; provided, however, that the Tokyo District Court or the Tokyo Summary Court, depending on the value of the subject matter of litigation, have the exclusive jurisdiction as the court of first instance to hear disputes that cannot be resolved through mutual discussion.

Article 13 (Severability)

Even if any of the provisions set forth in the Terms or a part thereof is held to be invalid or unenforceable under the Consumer Contract Act or other laws, then the remaining provisions of the Terms and the remainder of any provision that is held to be invalid in part remain in full force and effect.

Article 14 (Revision, Addition or Deletion to the Terms)

  1. We may, at our discretion, make changes, addition or deletion to the Terms and to terms attached to the Terms, in whole or in part, by notifying the User of the timing and contents of the change, etc. in advance. We may also establish new terms, etc. as necessary, and the User is obligated to abide thereby.
  2. We will notify the User in advance of any changes, addition or deletion to the Terms by posting on our website, etc. or in any other manner that we deem appropriate, and the User is deemed to have agreed to such change to the Terms if the User uses the Service after notification of the contents of the change or if the User does not cancel its registration within the period of time specified by us.
  3. We assume no liability for any damage, whether directly or indirectly, suffered by the User caused by change or addition to the Terms, except in the case of willful misconduct or gross negligence on the part of our company.
  4. We assume no liability for any damage incurred in the case the User does not receive notice or communication from our company, or in the case such notice or communication is delayed.

Article 15 (Other Precautions for Use of the Service)

  1. The User will pay to us the costs required for cleaning and repairs in the case the User has soiled or damaged the vehicles or other equipment of the Transportation Business Operator during the use of the Service. In addition, if such soiling or damage is so significant as to necessitate taking the vehicle out of operation and sending it to a garage, etc. (including but not limited to vomiting in the car, etc.), then the User will pay to us compensation for business interruption.
  2. Smoking (including vaping) in vehicles is prohibited. Please use vehicles in a courteous manner and take your garbage with you so that the next passengers can use the vehicle comfortably.
  3. Please refrain from bringing pets into vehicles.

Description of Order-Taking Type Organized Tour
Transaction Conditions

Description of transaction conditions pursuant to Article 12-4 of the Travel Agency Act
Contract documents pursuant to Article 12-5 of the Travel Agency Act
This document constitutes part of the contract documents in the case a tour contract has been concluded.

1. Order-taking type organized tour

The “Order-Taking Type Organized Tour Contract” (hereinafter simply referred to as the “Contract”) is a tour contract under which we create a tour plan which specifies the tour destination and itinerary and the content of the transportation and accommodation services available to the user (hereinafter referred to as the “User”) at the request of the User and establishes the amount of the tour price payable by the User to us and thereby carry out the tour. With respect to the transportation service contained in the Contract, we provide the Service by entrusting that service to a general passenger vehicle transportation business operator as prescribed in the Road Transportation Act (hereinafter referred to as the “Transportation Business Operator”).

2. Contract application and time of Contract Formation

  1. In using the TOKYO CHAUFFEUR SERVICE (hereinafter referred to as the “Service”) provided by us, the User will make a booking request by entering the desired date and time, pick-up point, transit points, drop-off point, and any other information requested by us via the application form on our website, or by phone, e-mail, etc. After we receive the User’s booking request, we will check with the operator and notify the User of the status of the booking by e-mail. In this case, if there is no change to the price list on the website, the booking will be confirmed when the User has been notified by e-mail.
  2. If we do not notify the User of the status of the booking by e-mail at least one and a half hours before the departure time, then the booking is not deemed to have confirmed.
  3. The User will notify us of the name(s) of any accompanying passengers via the application form on our website, or by phone, e-mail, etc. (not required if the User is the only passenger). If the User does not provide the name(s) of accompanying passengers, then we will regard the User as the only passenger, and only the User will be eligible for special indemnity, etc.
  4. Please notify us if: a) You have a physical disability; b) You have a health condition; c) You are pregnant; or d) You have a service dog or require other special consideration. We will try to accommodate the User as far as possible; provided, however, that the cost of any special measures that we take for the User at the User’s request is borne by the User.

3. Refusal to conclude the Contract

We may refuse to conclude the Contract in the following cases:

  1. The User may cause inconvenience to us or the Transportation Business Operator;
  2. We are unable to provide the special measures requested by the User under the provisions of Article 2, paragraph 4 in order for the User to use the Service;
  3. We cannot arrange car transportation; or
  4. When there are any other business circumstances of our company.

4. Timing of tour price payment and change to the tour price

  1. Payment of the tour price will be made through the payment terminal, etc. installed in the car. The tour price will be charged estimating by adding actual costs such as toll road fees, parking lot fees, etc. incurred based on the instructions of the User to the fee specified in the Service.
  2. If the transportation fare and charges charged by the Transportation Business Operator (hereinafter referred to as the “Applicable Fare and Charges”) is revised significantly beyond what is normally expected from the Applicable Fare and Charges publicly announced as valid as of the reference date stated in the travel plan document due to significant fluctuations in economic conditions, etc., then the tour price may be increased or decreased in accordance with such price revision. We will notify the User of any such increase to the tour price not more than 15 days before the day preceding the departure date. In this case, the User may cancel the Contract prior to the commencement of the tour without paying the planning fee or cancellation fee. And if the Applicable Fare and Charges are decreased, then we will decrease the tour price accordingly.
  3. If the User’s vehicle usage time exceeds the usage time specified in the tour contract due to the User’s circumstances or due to the instructions issued by the User to us or the Transportation Business Operator (including the driver) following the formation of the tour contract, then the additional fees and charges specified on our website will apply.

5. Items included in the tour price

Vehicle transportation fare

6. Items not included in the tour price

Items not specified in the preceding paragraph are not included in the tour price. In addition, the Service does not include a tour guide.

7. Revision to the content of the Contract

  1. We will respond to any request by the User to revise the contents of the Contract as far as possible; provided, however, that we may change the tour price along with any such revision.
  2. If circumstances beyond our control have arisen, including, but not limited to, natural disaster, war, riot, suspension of the provision of tour services by transportation and accommodation facilities, etc., accidents and breakdown of vehicles, orders by public authority, provision of transportation service not in accordance with the original transportation plan (delays, change to the destination airport, etc.), then we may revise the itinerary and any other content of the tour service and the order-taking type organized tour contract after promptly explaining such circumstances beyond our control to the User in advance when such revision is unavoidable for the safe and smooth provision of the tour; provided, however, that we may provide such explanation to the User after the fact in the event of an emergency.

8. Cancellation of the tour contract

  1. Cancellation by payment of cancellation fee:
    1. The User may cancel the tour contract by paying a cancellation fee in accordance with the following items]
      1. Cancellation not more than 24 hours preceding the scheduled departure time: 100% of the tour price
      2. Cancellation at the time before the above-mentioned time: No cancellation fee
    2. Cancellation without payment of cancellation fee
      The User may cancel the Contract prior to the commencement of the tour without paying the cancellation fee in the following circumstances:
      1. If a material change is made to the contents of the tour contract due to reasons not attributable to the User (excluding change at least 30 minutes prior to the departure time);
      2. If the tour price is increased (excluding price increase along with revision to the contents of the Contract requested by the User);
      3. In the case of a booking for an airport pick-up/drop-off: The User’s flight is cancelled (provided, however, that the User is required to notify us of the flight number in the remarks column when making the booking, and to promptly notify us of any flight cancellation as soon as the User becomes aware thereof);
      4. When the safe and smooth provision of the tour becomes impossible or is highly likely to be impossible due to epidemics of infectious disease, natural disaster, war, riot, suspension of the provision of tour services by transportation and accommodation facilities, etc., accidents and breakdown of vehicles, orders by public authority, or for any other reason; or
      5. When it becomes impossible to provide the tour in accordance with the tour itinerary specified in the Contract due to reasons attributable to our company.
    3. If the User is no longer able to receive the tour service specified in the Contract due to reasons not attributable to the User, or if we notify the User to that effect, after the commencement of the tour, then the User may cancel the Contract for the part(s) of the tour service that the User becomes unable to receive without paying any cancellation fee. In this case, we will not charge the user the tour price corresponding to the part(s) of the tour service that the User becomes unable to receive, and we will refund any such monies paid in advance by the User.

9. Responsibility of our company

  1. If the User suffers damages due to the willful misconduct or gross negligence of our company or our agents, we will compensate such damage insofar as there is a legally sufficient cause-and-effect.
  2. We will not liable to compensate any damage suffered by the User caused by any reasons beyond control of our company and our agents, including, but not limited to, epidemics of infectious disease, natural disaster, war, riot, suspension of the provision of tour services by the Transportation Business Operator, etc., orders by public authority, except as provided for in paragraph 1 above.
  3. As regards to damage caused to hand baggage or luggage as described in paragraph 1, we will provide compensation up to an amount of 150,000 yen per traveler (except where such damage has been caused by our willful misconduct or gross negligence), only if we are notified of such damage within 14 days from the day after the date on which such damage occurred.
  4. We may take measures to ensure that the Transportation Business Operator, etc. pays to the User an equivalent amount of compensation, in lieu of paying compensation pursuant to the provisions of each of the preceding paragraphs.

10. Special indemnity

  1. If the User suffers certain damage to life, body or hand baggage or luggage due to a sudden and extraneous accident while participating in the tour, we will pay an amount of up to 15 million yen as indemnity for death (in the case of domestic travel), 20,000 to 200,000 yen as a solatium for hospitalization in accordance with the number of days of hospitalization (in the case of domestic travel), 10,000 to 50,000 yen as a solatium for hospital visit in accordance with the number of days of hospital visits (in the case of domestic travel), and 150,000 yen as compensation for damage to personal belongings (up to 100,000 yen per single item or pair of items), in accordance with the provisions of the Rules of Special Indemnity of the Terms and Conditions of Travel Agency Business.
  2. “While participating in the tour” referred to in the preceding paragraph means the period beginning from when the User gets in to the transportation vehicle arranged by our company and ending at the time the User gets out from such vehicle; provided, however, that any period during which the User gets out of the vehicle during the tour at their own request is not included.

11. Responsibility of the User

  1. The User must compensate us for damage suffered by us due to reasons of the willful misconduct or negligence of the User.
  2. The User must promptly notify us or the Transportation Business Operator if, after the commencement of the tour, they become aware that the content of the tour service differs from the details previously agreed with us.

12.Reporting of incidents, etc.

Please notify us immediately by phone or e-mail if an incident such as an accident occurs during the tour. (If there are circumstances that prevent you from contacting us, then please contact us as soon as such circumstances cease to exist.)

13.Matters not set forth in this Description

Matters not set forth in this Description of Tour Transaction Conditions are as stipulated in our Terms and Conditions of Travel Agency Business (order-taking type organized tour contract section)


Sales office

News Technology Inc.
Mobility LAB Terrace Sarue #201, 2-16-33 Sarue, Koto-ku, Tokyo 135-0003
Registered Travel Agency No. 2-8387 (Type 2 Travel Agency) by the Governor of Tokyo

All Nippon Travel Agents Association Full membership
Certified General Travel Services Supervisor Yuta Murakami
TEL: 080-4292-7491

The travel services supervisor is the person in our office responsible for handling your tour.
If you have any questions about the description of your tour contract, please do not hesitate to contact the travel services supervisor at the details listed above.

Privacy Policy

News Technology Inc. (hereinafter referred to as “we”, “our” or “us”) sets forth the following Privacy Policy
(hereinafter referred to as this “Policy”) on the handling of information that includes the personal information of users (hereinafter referred to as the “User”, and “User Information”) of the “TOKYO CHAUFFEUR SERVICE” (hereinafter referred to as the “Service”) provided by us.

1. Items of information to be obtained, and method of acquisition

We will ask for the User’s personal information such as their name, phone number, e-mail address, pick-up point, destination and transit point(s) when the User applies to use the Service (when the user requests vehicle dispatch). We may also acquire technical information such as device and browser type, IP address, cookies, and token information.
We accept booking applications via the application form on our website, or by phone, e-mail, etc., and we will share and confirm the contents of User Information with the general passenger vehicle transportation business operator as prescribed in the Road Transportation Act (hereinafter referred to as the “Transportation Business Operator”) to whom we entrust the transportation service.

2. Purpose of use

We use the User Information acquired by us for the following purposes:

  • To provide the tour and vehicle dispatch service;
  • To verify personal identification and to identify the User;
  • To measure User traffic and behavior;
  • To deliver advertising and to confirm the effect of advertising;
  • To provide important notifications, such as changes to the terms of the Service;
  • To provide information about the Service and respond to inquiries about the Service;
  • Other purposes stipulated in the various services provided by us.

3. Provision of personal information to third parties

We will not provide User Information that corresponds to personal information to any third party without the prior consent of the User; provided, however, that this does not apply in the following cases:

  1. When providing the name and contact information of the User to the Transportation Business Operator and its employees (including drivers) in order to provide tour and transportation services, or when otherwise deemed necessary for the provision of the Service;
  2. When providing information to external organizations to whom we entrust operations related to travel arrangements and customer service (hereinafter referred to as the “Partner Companies”) that is required to carry out such entrusted operations; provided, however, that we will be obligated to ensure such Partner Companies comply with this Policy;
  3. When providing User Information to the operator of an external service for the purpose of linking with the external service or authenticating used external services;
  4. When it is necessary for us to cooperate with a government agency, local government or a party entrusted by either of the preceding in executing affairs prescribed by laws, and when obtaining the User’s consent might hinder the execution of those affairs;
  5. When we assign business to a third party or our affiliates (regardless of the form of assignment, be it a business assignment, company split, etc.); or
  6. When otherwise permitted by laws.

4. Joint use of personal information

We may jointly use and manage personal information with companies having capital relationship with us (hereinafter referred to as the “Group Companies”).

5. Disclosure of personal information

If we receive a request from the User to disclose the User’s personal information under the provisions of the Act on the Protection of Personal Information, we will respond to such request without delay after confirming the User’s identity; provided, however, that this does not apply if we are under no obligation to provide disclosure under the provisions of the Act on the Protection of Personal Information or other laws.

6. Correction and cessation of use, etc. of personal information

  1. If we receives a request from the User to correct, make additions to, or delete personal information on the grounds such information is not accurate (hereinafter referred to as “Correction, etc.”), then we will carry out investigation without delay after confirming the User’s identity, and make Correction, etc. of the contents of the personal information based on the results of such investigation and notify the User to that effect.
  2. If we receive a request from the User to cease using or erase personal information on the grounds listed in each of the following items (hereinafter referred to as “Cease Using, etc.”), then we will carry out investigation without delay after confirming the User’s identity, and Cease Using, etc. the personal information based on the results of such investigation and notify the User to that effect.
    • The personal information is being handled beyond the scope of purpose of use notified in advance; or
    • The personal information was acquired by deception or any other equivalent means;
  3. The provisions of the preceding two paragraphs do not apply if we are not obligated to make Correction, etc. of, or Cease Using, etc., personal information based on the provisions of the Act on the Protection of Personal Information or other laws.

7. Use of statistically processed data

We may use the personal information received by us to create statistical data processed so as not to identify any individual. We may, without restriction, use such statistical data that does not identify individuals.

8. Inquiries

Please direct any opinions, questions or complaints about our Privacy Policy, or other inquiries about the handling of User Information, to us at the telephone number or e-mail address listed on the website for the Service.

9. Revision

We may, at our discretion, revise the contents of this Policy; provided, however, that if procedures required for such revision are prescribed in the Act on the Protection of Personal Information or other laws, then we will make revision based on such laws. Additionally, we will notify the User of the content of the revised policy and the timing of its entry into force in the manner listed below in the event we revise the contents of this Policy.

  • Posting on our website;
  • Notification to the User; or
  • Any other appropriate method

10. Date of establishment and revision

Established on March 28, 2024